Privacy Policy

Please read through Ikon Electrical's Privacy Policy

Effective Date: 19 January 2026

Ikon Electrical (“we”, “our”, or “us”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website or use our services.

1. Personal Information We Collect

We may collect personal information including, but not limited to:

  • Name
  • Phone number
  • Email address
  • Residential or business address
  • Details relating to your enquiry or requested services

This information is collected when you:

  • Submit a contact or enquiry form
  • Request a quote
  • Contact us via phone or email

2. Automatically Collected Information

When you visit our website, we may automatically collect non-identifiable information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the site

This data is used for website analytics and performance improvements.

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide electrical services
  • Prepare quotes and invoices
  • Communicate with you about your service request
  • Improve our website and customer experience
  • Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

4. Disclosure of Personal Information

We may disclose personal information only when:

  • Required or authorised by law
  • Necessary to deliver our services (e.g. contractors or suppliers working on our behalf)
  • You have provided consent

Any third parties we engage are required to handle your information securely and in accordance with Australian privacy laws.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to enhance functionality and user experience. Cookies do not identify you personally. You can disable cookies in your browser settings if you prefer.

7. Access and Correction

You have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or outdated information

To make a request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Ikon Electrical
Email: admin@ikonelectrical.com.au

Phone: 07 5445 5948